Interactive Display Enhances MAQIS Airport Melaka Operations

Jabatan Perkhidmatan Kuarantin dan Pemeriksaan Malaysia (MAQIS) at Airport Melaka has made a significant stride in public service modernization by incorporating Arvia Solutions’ advanced interactive display systems. As part of a broader initiative to strengthen communication and digital visibility across its facilities, MAQIS has adopted the FLR103 55-inch interactive display coupled with a CDMS software subscription. This implementation builds upon Arvia’s earlier successful collaborations with MAQIS at Langkawi, Kedah, and Negeri Sembilan.

Interactive Display as a Visual Communication Tool

Arvia FLR103 55-inch interactive display offers a bright, high-resolution screen with crisp, vivid visuals—perfect for conveying information clearly in high-traffic areas such as airport checkpoints and quarantine inspection zones. Positioned prominently within the Airport Melaka facility, the display allows MAQIS to share announcements, educational content, and regulatory information efficiently and professionally.

Seamless Integration with CDMS Software

To complement the hardware, MAQIS also subscribed to Arvia’s proprietary CDMS (Content Display Management System) software. This system empowers staff to remotely manage, update, and schedule content shown on the interactive display. Whether highlighting changes in import/export regulations or providing public health alerts, the CDMS platform ensures that the right information reaches the right audience at the right time. The ability to control multiple displays from a centralized dashboard streamlines digital communications across different locations.

Enhancing Efficiency with Real-Time Updates

Arvia’s interactive display and CDMS pairing ensures that MAQIS staff can make real-time changes to content—an essential feature in fast-paced environments like airports. With dynamic scheduling tools and support for multiple media formats, MAQIS gains the flexibility to run awareness videos, infographics, emergency updates, and important notifications effortlessly.

Continued Collaboration with Arvia Solutions

This project is a continuation of a trusted partnership between MAQIS and Arvia Solutions. Our previous collaborations in Langkawi, Kedah, and Negeri Sembilan laid the foundation for seamless deployment in Melaka. The trust MAQIS has placed in Arvia reflects our commitment to delivering reliable, scalable, and impactful audiovisual technology.

Commitment to Technical Support and Maintenance

Arvia’s services extend beyond installation. We provide end-to-end maintenance and support to ensure that the interactive display operates optimally at all times. Our team of technicians is readily available for troubleshooting, firmware updates, and any additional training required by the client’s team. With a focus on long-term usability, we ensure MAQIS maximizes the return on its investment.

Digital Signage for Public Engagement

Interactive displays like the FLR103 serve as a powerful engagement tool at public-facing facilities. MAQIS can use them not only for official information but also for community education, such as agricultural hygiene campaigns, travel safety tips, and service feedback requests. The flexibility of Arvia’s technology opens new possibilities for how government agencies engage with the public in real time.

Supporting Malaysia’s Digital Transformation Agenda

The deployment of this interactive display is aligned with Malaysia’s larger digital transformation agenda for government agencies. By digitizing traditional signage systems and reducing reliance on printed materials, MAQIS is improving environmental sustainability while also enhancing its responsiveness and transparency.

Expanding the Role of Interactive Displays in Government Operations

The benefits of integrating the interactive display system extend far beyond visual enhancements. MAQIS now has the ability to centralize and digitize its entire information dissemination process. The CDMS software also supports a secure login system, multi-user roles, and detailed analytics, which offer deeper insight into content performance and audience engagement. These features allow administrators to measure and refine communication strategies based on actual data. Furthermore, MAQIS can tailor its content delivery based on the specific requirements of different checkpoints, zones, or departments. Whether the information pertains to agricultural inspections, biosecurity measures, or general visitor guidance, the system provides a tailored messaging capability that significantly improves clarity and compliance.

Empowering Staff and Improving Visitor Experience

Beyond technology, the real impact of the FLR103 55-inch interactive display is seen in the people who use it daily. Staff members benefit from streamlined workflows, eliminating the need to manually update static noticeboards or distribute printed materials. Visitors benefit from clear and up-to-date information, improving their overall experience and compliance with MAQIS procedures. Training sessions conducted by Arvia Solutions ensure that MAQIS personnel are well-equipped to manage and adapt the content. Arvia’s training modules include hands-on tutorials, user manuals, and ongoing consultation services.