Malaysia's Trusted Interactive Kiosks for Self-Service, Queue Management & Customer Engagement
From self-service and queue management to wayfinding and digital payments — Arvia interactive kiosks help Malaysian government agencies, malls, hotels, and showrooms deliver faster, smarter 24/7 customer experiences. SIRIM certified · Custom-branded · Nationwide support.
Three Kiosk Types Built for
Every Malaysian Use Case
From counter-top interactions to floor-standing displays and full-service transaction units — pick the kiosk form factor that fits your space and customer journey.
Horizontal Kiosk
Compact horizontal touchscreens designed for product browsing, corporate information access, and intuitive customer engagement at counters or tabletops.
Floor Standing Kiosk
Slim vertical floor-standing kiosks for lobbies, malls, and wayfinding. Premium thin-profile design accessible to standing users and wheelchairs.
Self-Service Kiosk
Full-featured kiosks with built-in printer, scanner, card reader, and queue management — built for government counters, retail, ticketing, and check-in.
Our Most Popular Interactive Kiosk Range
Six trusted kiosk models deployed across Malaysian government agencies, malls, showrooms, and educational institutions.
Why Malaysian Organizations Choose Arvia Kiosks
End-to-end kiosk solutions covering hardware, custom software, branding, integration, and nationwide support. Backed by 15 years of proven AV-ICT delivery.
Complete Solution Provider
Hardware, custom software, content management, and on-site installation. Every kiosk delivered as one integrated solution, never piecemeal.
Custom Branding & UI
Fully personalized kiosk wrap, custom touchscreen UI, and brand-aligned content. Kiosks that feel like a native part of your business.
SIRIM Certified Quality
SIRIM Berhad certified hardware with Malaysia Digital (MD) Status. Procurement-ready for government tenders, ePerolehan, and Sebutharga.
Modular Hardware Integration
Add receipt printers, barcode scanners, NFC readers, card payment terminals, and queue management modules built to your exact workflow spec.
15+ Years Track Record
Founded in 2010. Deployed kiosks across all 13 Malaysian states. Proven AV-ICT specialist with deep government, retail, and education roots.
Proven Across Sectors
Trusted by PETRONAS, TRX, Perbadanan Putrajaya, IOI City Mall, and FELDA. Backed by 15 years of nationwide deployment.
Beyond Hardware: We Build the Software Too
Arvia's in-house content team builds custom interactive software tailored to your use case — from mall wayfinding directories to immersive 360° experiences. Not just kiosk supply, but full content production.
Powering government, retail, automotive & hospitality across Malaysia
Plus 100+ deployments across hospitals, hotels, healthcare & corporate sectors View All Projects
Trusted by Federal & State Government Perbadanan Putrajaya · FELDA · RTM
Self-Service Kiosks Built for Malaysian Government & Public Counters
Reduce counter queues, accept e-payments, dispense receipts, and run multi-language self-service. Arvia kiosks integrate with your existing government back-end systems, ePerolehan-ready and SIRIM certified.
-
Queue Management & ticket dispensing for service halls
-
E-Payment for licenses, summons, and government fees
-
Digital Forms & citizen self-service workflows
-
Multi-Language UI (Bahasa Malaysia, English, Mandarin, Tamil)
-
Built-in Receipt Printer & document scanner integration
-
ePerolehan-Ready · SIRIM certified · MD Status compliant
Interactive Kiosks for Malaysian Malls, Showrooms & Customer Spaces
Help shoppers find their way, browse products, sign up for loyalty programs, and engage with your brand. Arvia kiosks deliver branded customer experiences for malls, showrooms, hotels, and sales galleries — all custom-built to your spec.
-
Wayfinding & Digital Directory for mall navigation and lobbies
-
Interactive Product Catalog for showrooms and retail browsing
-
Self-Ordering & Loyalty Sign-Up for F&B and retail outlets
-
Visitor Check-In & concierge for hotels and corporate lobbies
-
360° Showroom & Annotation for property developers and sales galleries
-
Custom Branded UI · your colors, your content, your way
Trusted by Top Malls & Developers TRX · IOI City Mall · SP Setia
Custom Software That Goes Beyond Hardware
Most kiosk suppliers stop at hardware. Arvia's in-house content team builds the interactive software too — from custom wayfinding to immersive 360° experiences and centralized content management.
Wayfinding & Digital Directory
Custom mall navigation, lobby directories, and floor maps. Tap-to-explore store finders and event schedules built for your space.
360° Interactive Annotation
Tap any hotspot on a 360° panorama to reveal product specs, videos, or info overlays. Perfect for showrooms, exhibitions, and product launches.
360° Virtual Showroom
Immersive property tours, sales gallery walkthroughs, and product showcases. Built for developers, retail, and high-touch sales environments.
Queue Management System
Ticket dispensing, real-time queue display, and counter call-up. Reduce counter wait times for service halls, banks, and clinics.
Multi-Language Interface
Bahasa Malaysia, English, Mandarin, and Tamil — switchable at one tap. Built for Malaysia's diverse customer base, government and retail alike.
Centralized Content Management
Update kiosk content remotely from one dashboard. Push new menus, promotions, or announcements to all your kiosks at once — no on-site visit needed.
Have a custom content idea? We build software tailored to your use case.
Discuss Your Custom Build →Built for Every Malaysian Customer Touchpoint
Beyond government and retail — Arvia kiosks power healthcare, hospitality, education, F&B, sales galleries, and corporate environments across Malaysia.
Healthcare & Hospitals
Patient check-in, appointment booking, queue management, and self-registration for clinics, hospitals, and specialist centers.
Hospitality & Hotels
Self check-in/check-out, concierge services, and digital room directory. Cut lobby queues and elevate guest experience.
Education & Universities
Campus directories, event schedules, student self-services, and wayfinding for IPTA, IPTS, and TVET institutions.
F&B & Restaurants
Self-ordering, contactless payment, menu browsing, and loyalty sign-up. Boost throughput during peak hours.
Property Sales Galleries
Interactive masterplans, 360° unit showcases, and digital product catalogs for developers and sales offices.
Corporate Lobbies
Visitor check-in, building directories, meeting room booking, and security workflows for HQs and offices.
SIRIM Certified
MD Status (MDEC)
SIRIM Certified & Built for Malaysian Government Procurement
Every Arvia kiosk is certified by SIRIM Berhad and built to meet Malaysian government procurement standards. Whether you're buying via ePerolehan, Sebutharga, or direct tender — we've supported the documentation process for 15 years.
-
SIRIM Berhad Certified Hardware
-
Malaysia Digital (MD) Status
-
ePerolehan Registered Supplier
-
Sebutharga & Tender Support
-
Spec-Lock Documentation
-
2-Year Hardware Warranty
-
PDPA Compliant & Data Secure
-
Bumiputera Equity Status
Real Kiosk Deployments Across Malaysia
From government counters and shopping malls to corporate lobbies and property galleries — see how Arvia interactive kiosks transform Malaysian customer touchpoints.
See Our Interactive Kiosks Live on Site
Real installations, real customer interactions, real Malaysian deployments. Watch how Arvia kiosks transform government counters, shopping malls, sales galleries, and corporate lobbies — all on our YouTube channel.
Common Questions About Arvia Interactive Kiosks
Answers to the most common questions from Malaysian government agencies, mall operators, property developers, and corporate buyers.
What types of interactive kiosks does Arvia offer in Malaysia?
Arvia supplies three main kiosk types: Horizontal Kiosks (counter-top, for product browsing), Floor-Standing Kiosks (vertical displays for malls, lobbies, wayfinding), and Self-Service Kiosks (full-feature units with printer, scanner, and card payment for government counters, retail, and ticketing). Popular models include the FLR100, FLR101, FLR103, FLR104, TMK002, and the flagship ARVSSK-32 self-service kiosk.
How much does an interactive kiosk cost in Malaysia?
Kiosk pricing depends on size, configuration, hardware modules (printer, scanner, card reader), and custom software requirements. Floor-standing kiosks typically start in the mid-range, while fully integrated self-service kiosks with custom UI sit higher. Request a free quotation and our team will provide a tailored quote based on your exact specifications, deployment scale, and integration needs.
Can Arvia build custom software for our kiosks?
Yes. Arvia's in-house content team builds custom kiosk software including wayfinding directories, 360° interactive annotation, 360° virtual showrooms, queue management systems, self-ordering interfaces, visitor check-in workflows, and centralized content management dashboards. We don't just supply hardware — we deliver the full integrated solution including branding and content.
Are Arvia kiosks SIRIM certified and ePerolehan ready?
Yes. Every Arvia kiosk is SIRIM Berhad certified and Arvia holds Malaysia Digital (MD) Status from MDEC. We are a registered ePerolehan supplier and have supported government tender, Sebutharga, and spec-lock documentation for 15+ years across federal ministries, state governments, and GLCs.
What payment and hardware modules can be integrated?
Arvia kiosks support a wide range of modular add-ons including: thermal receipt printers, A4 document scanners, barcode & QR scanners, NFC and RFID readers, EMV card payment terminals, IC/MyKad readers, cash acceptors, and webcams for visitor capture. Configuration is built to your exact workflow — tell us your use case and we'll spec the right modules.
Does Arvia provide nationwide installation and support?
Yes. Arvia provides nationwide installation, training, and ongoing technical support across all 13 Malaysian states. We have deployed kiosks at sites including Perbadanan Putrajaya, FELDA, RTM, IOI City Mall, TRX, SP Setia, MahSing, and Sapura Baker Hughes. Support channels include phone, WhatsApp, and on-site service.
What is the warranty period for Arvia kiosks?
All Arvia kiosks come with a standard 2-year hardware warranty. Extended warranty and AMC (Annual Maintenance Contract) packages are available for enterprise and government deployments requiring SLA-based support. Software content and CMS updates are handled separately based on your service agreement.
Can I customize the kiosk design and branding?
Absolutely. We offer full custom branding — kiosk body wraps, vinyl skin, custom paint finishes, branded splash screens, and fully tailored touchscreen UI in your brand colors, fonts, and content. Whether you need it to look native to a Petronas station, a luxury hotel lobby, a Putrajaya counter, or a property sales gallery — we build it your way.
Can Arvia kiosks integrate with our existing systems?
Yes. Arvia kiosks integrate with existing ERP, CRM, queue systems, payment gateways, and government back-end systems via REST APIs, web services, or custom middleware. Common integrations include LHDN e-Invoice (MyInvois), SQL/MySQL databases, Active Directory, hotel PMS systems, and PoS platforms. Discuss your stack and we'll scope the integration.
How long does a kiosk deployment typically take?
For standard hardware deployments, expect 2-4 weeks from order to delivery and installation. For custom software builds (wayfinding, 360° showrooms, complex integrations), timelines range from 4-12 weeks depending on scope. Large-scale rollouts (multiple locations, multi-state) are phased to match your operational schedule. Request a quote to discuss your timeline.
Still have questions? Our specialists are ready to discuss your kiosk requirements.
Let's Build Your Interactive Kiosk Solution
From SIRIM-certified hardware to fully custom software builds — Arvia is your end-to-end interactive kiosk partner across Malaysia. Get a free site survey, tailored quotation, and consultation with our specialists.
