Smart Classroom Transformation for Prasarana Malaysia Berhad

The adoption of a smart classroom solution by Prasarana Malaysia Berhad marks a significant leap in the evolution of corporate training. Specifically developed for the Virtual Learning Studio at their Bus Academy, this transformative setup combines cutting-edge hardware and software to create a seamless, interactive, and immersive training environment. Designed to cater to the educational needs of both in-person and remote learners, the new system aligns with Prasarana’s mission to enhance knowledge delivery through technology.

Core Technology Driving the Smart Classroom

At the core of the smart classroom is the Arvia Smartboard ARV100_65″-i7, a powerful interactive display that serves as the central platform for lesson delivery. With high-resolution visuals and responsive touch features, the Smartboard provides instructors with an engaging canvas for presenting multimedia content, annotating directly on documents, and interacting with students in real-time. The classroom is further equipped with the ARV-T3000 Conference All-in-One Camera, ensuring every training session is visually comprehensive. This high-definition camera captures a 360-degree view of the classroom and supports video conferencing needs, enabling remote participants to feel as though they are physically present. Supporting these technologies is the Arvia Touch Console, a smart control hub that simplifies navigation between content sources. It enables instructors to switch seamlessly between presentation slides, live camera feeds, and other digital content, all from an intuitive touchscreen interface.

Technical Training for Sustainable Operation

To ensure long-term performance and minimal downtime, Prasarana Malaysia Berhad implemented a dedicated technical training program for its support team. This initiative focuses on empowering the technical staff with the skills necessary to maintain, operate, and troubleshoot the smart classroom technologies effectively. The training curriculum is extensive, covering step-by-step instructions for the setup and calibration of the Smartboard ARV100, the ARV-T3000 Camera, and the Arvia Touch Console. It equips technicians with the ability to identify early signs of malfunction, perform firmware and software updates, and carry out preventive maintenance tasks that extend equipment lifespan.

Practical Skills for Real-World Challenges

Hands-on training plays a crucial role in this program. Technicians are presented with real-world scenarios they may encounter, such as network disconnections, display calibration issues, or audio-visual syncing delays. During these simulations, they practice quick response techniques to ensure minimal disruption during live training sessions. Beyond troubleshooting, the team is taught how to optimize camera angles for maximum participant visibility, configure audio settings for clarity, and adjust Smartboard touch sensitivity for different use cases. This prepares the technical staff not just to fix problems, but to enhance the overall learning experience proactively.

Impact on Training Delivery and Learner Engagement

The introduction of the smart classroom has already made a measurable difference at the Prasarana Bus Academy. Instructors benefit from a streamlined teaching process where they can combine live annotations, pre-recorded videos, and interactive quizzes within a single session. The integration of video conferencing tools means guest speakers and remote trainees can participate without logistical challenges. Students, both on-site and remote, report increased engagement thanks to the high interactivity of lessons. They can interact directly with content displayed on the Smartboard or view detailed demonstrations clearly via the high-definition camera. These features promote a deeper understanding of complex technical procedures and foster more active participation.

Commitment to Innovation in Learning

Prasarana Malaysia Berhad’s investment in a smart classroom represents more than a technological upgrade—it reflects a strategic vision for the future of professional training. In an era where digital fluency and hybrid learning are paramount, this move ensures that the organization remains at the forefront of employee education and development. By coupling top-tier equipment with robust technical training, Prasarana ensures the sustainability and scalability of its smart classroom solution. The company can now replicate the model across other departments or regional academies with confidence in both the infrastructure and the operational support.