Outdoor Kiosk Deployment for Majlis Bandaraya Melaka Bersejarah

Client : Majlis Bandaraya Melaka Bersejarah | Project Date : 21-Jun-2024

Majlis Bandaraya Melaka Bersejarah (MBMB) has taken a forward-thinking step by integrating Arvia Outdoor Kiosks across key historical locations in Melaka. With the aim of elevating public interaction and tourism efficiency, these digital kiosks blend modern convenience with the city’s deep-rooted heritage, offering vital information and interactive tools for both residents and tourists.

Strategic Placement Across High-Traffic Heritage Zones

The kiosks have been thoughtfully installed in multiple prominent sites throughout the historical city. Each location was selected for its tourist traffic, cultural value, and relevance to Melaka’s storied past. Kincir Air (Near the Red Church) Situated beside the famous Christ Church, the kiosk here acts as an orientation point, providing tourists with background information, nearby attraction highlights, and a visual route guide. It sets the tone for a deeper cultural appreciation right from the city center. Air Mas (Adjacent to Taming Sari Tower) Located at one of Melaka’s major attractions, the kiosk serves as a digital concierge. Visitors can learn about the history of the tower, obtain maps, and plan their sightseeing around this central landmark. Dataran Pahlawan (Public Rest Area) At this popular commercial and leisure hub, the kiosk functions as a rest-and-inform zone. Beyond guiding visitors to the best dining and retail outlets, it educates them on the area’s historical relevance during the nation’s formative years. Padang Nyiru (Entrance to the Red Church Complex) Placed at the entrance of one of Melaka’s most frequented historical clusters, this kiosk delivers historical overviews and navigation support for landmarks like Christ Church and Stadthuys, enriching visitor understanding before they explore. Istana Melaka (Melaka Sultanate Palace Museum) The kiosk installed here supports educational enrichment, featuring information on royal heritage, traditional governance systems, and exhibit highlights inside the museum. Memorial Park (Facing the Museum) Another key point for heritage learning, this kiosk provides context about the surrounding memorials and directs visitors to adjacent heritage zones for a cohesive historical journey. Jonker Walk (Near Family Mart) Jonker Street’s vibrant culture now comes with a digital companion. The kiosk here presents a curated guide to local delicacies, street performances, and antique shops, as well as historical snippets about the area. Hard Rock Cafe Area (Pre-Entrance to Jonker Walk) Functioning as a primer for visitors entering the cultural zone, this kiosk bridges the modern pulse of the Hard Rock area with the historical allure of Jonker Walk.

Strengthening Urban Identity Through Tech

These installations represent more than just touchpoints for wayfinding. They are curated access points to Melaka’s identity. By merging outdoor kiosk technology with heritage-focused content, MBMB ensures tourists can explore independently while still gaining in-depth knowledge about the city’s history, architecture, and culture. The kiosks also provide practical benefits such as QR code scanning for mobile downloads, real-time updates on events or announcements, and multilingual interfaces to serve international visitors. All content is centrally managed and regularly updated to keep information current and accurate.

Elevating the Visitor Journey

Tourists often navigate heritage sites with limited guidance, which can diminish their experience. With the deployment of these outdoor kiosks, MBMB enhances each visitor’s journey with context and clarity. Interactive maps help them plan their visits efficiently, while suggested routes allow for optimized walking tours. Recommendations on nearby eateries and shops further support local businesses. Incorporating this technology has also helped reduce reliance on printed brochures and maps, aligning with MBMB’s commitment to environmental sustainability.
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About Our Solution


By implementing Arvia’s Outdoor Kiosk FLR103 series, MBMB not only digitizes the heritage trail but redefines how cities can merge history with technology. These kiosks are instrumental in preserving the past while guiding the future. The initiative is a commendable model for other heritage cities aiming to innovate without compromising authenticity. Melaka now stands stronger in its position as a cultural and tourist hub, thanks to MBMB’s thoughtful integration of interactive kiosk technology.