Touchscreen Kiosk Floor Stand for Lembaga Pelabuhan Kuantan

Kuantan Port Authority: Project Overview – Touchscreen Kiosk Implementation

The Kuantan Port Authority (KPA) was officially established on 1 September 1974 under the Port Authorities Act, 1963. It functions as a Federal Statutory Body under the administration of the Ministry of Transport Malaysia. Since its inception, the Authority has played a vital role in overseeing the operation, regulation, and strategic development of Kuantan Port, one of the East Coast’s most important maritime gateways.

Strategically located in Pahang, Kuantan Port is a key facilitator of international and domestic trade, especially for industries operating in the East Coast Economic Region (ECER). The port plays a central role in driving economic activity and regional connectivity, contributing significantly to Malaysia’s logistics and supply chain ecosystem.

As the designated Regulator and Facilitator, the Kuantan Port Authority ensures the smooth, safe, and efficient operation of the port. Its mandate also includes enabling sustainable expansion, promoting private sector involvement, and ensuring that the port’s facilities, services, and operations comply with international standards. The Authority is fully committed to fostering a competitive and future-ready maritime hub that supports Malaysia’s growing economy.

In line with this forward-thinking vision, the Kuantan Port Authority has embraced digital transformation as a core strategy to modernize port services and improve stakeholder engagement. As part of its ongoing efforts to enhance user interaction and streamline public communication, KPA initiated a key digital initiative—the Supply and Commissioning of a Vertical Touchscreen Kiosk—within the port’s public areas.

Project Background

The project, titled “Supply and Commissioning of Touchscreen Kiosk (Vertical),” is designed to improve how information is accessed and interacted with by port visitors, employees, logistics partners, and other stakeholders. With increased reliance on digital content and self-service systems, the introduction of this interactive kiosk supports KPA’s mission to offer modern facilities and responsive customer service.

The objective is to create a user-friendly digital interface that can display port announcements, news, regulations, wayfinding information, and other relevant updates in real-time. This contributes to a smoother experience for port users while reducing the dependency on physical counters or manual dissemination of information.

For this initiative, the Authority selected the FLR100 – 55 inch Floor Standing Touch Kiosk, a high-quality, vertically oriented digital solution suitable for high-traffic public environments like ports, terminals, and transport hubs.

About Our Solution

The FLR100 Floor Standing Touch Kiosk supplied and commissioned for the project is a robust, stylish, and high-performance device that meets the demands of a busy operational environment. It features a large 55-inch full HD capacitive touchscreen, offering responsive and precise touch interaction for a variety of user profiles.

Engineered with durability in mind, the kiosk features a powder-coated steel body that ensures stability and resilience even in continuous-use settings. Its modern design complements the port’s infrastructure, while the internal components are optimized for high uptime and performance.

Key features of the FLR100 include:

• 55” capacitive touchscreen with multi-touch capabilities for intuitive user interaction

• Strong steel enclosure with elegant finishing for aesthetic and functional value

• Custom software compatibility, allowing for tailored content presentation and user interface matching KPA branding

• Network connectivity to support live data feeds, remote monitoring, and easy updates

• Accessibility compliance, including suitable height and angle for all users, including those with mobility challenges

Our scope of work included delivery, installation, system configuration, software integration (if applicable), and thorough user training. The kiosk was fully tested and commissioned on-site, ensuring a seamless experience for both KPA’s internal team and end-users.

Conclusion

The successful deployment of the FLR100 Touchscreen Kiosk underscores the Kuantan Port Authority’s dedication to embracing smart technologies and future-ready infrastructure. This project is a reflection of their broader vision of digital transformation and excellence in public service delivery.

We are proud to contribute to KPA’s journey toward becoming a modern, efficient, and digitally connected port. Through innovations like the FLR100, the port is better equipped to meet the evolving needs of stakeholders while strengthening its role as a vital trade hub in Malaysia and the region.