Enhancing Healthcare Collaboration at JKNNS with FlipTouch

Fliptouch technology has recently been adopted by Pejabat Pergigian Daerah Jempol, under the umbrella of Jabatan Kesihatan Negeri, Negeri Sembilan (JKNNS), in a strategic move to modernize administrative operations and enhance staff collaboration. As the central agency for the Ministry of Health Malaysia in Negeri Sembilan, JKNNS oversees public health services, dental care, clinical management, and food safety across the state. Their administrative headquarters, located along Jalan Rasah, Seremban, serves as the nerve center for all statewide operations.

A Brief Overview of JKNNS

Originally operating from Jalan Lee Sam with multiple scattered departments, JKNNS centralized its operations into a dedicated building in 2012. The institution is structured into six primary divisions: Medical, Public Health, Dental Health, Pharmacy Services, Food Safety and Quality, and Management. Each of these sectors plays a crucial role in ensuring health services and public well-being are efficiently administered across Negeri Sembilan.

• Medical Division: Focuses on the delivery and quality assurance of clinical and hospital services.
• Public Health Division: Promotes preventive care, health campaigns, and surveillance of communicable diseases.
• Dental Health Division: Administers dental clinics and promotes oral health awareness.
• Pharmacy Services Division: Ensures proper management, storage, and supply of medications statewide.
• Food Safety Division: Monitors food hygiene through rigorous inspections and educational outreach.
• Management Division: Oversees planning, budgeting, human resources, and policy implementation.

JKNNS manages a robust health system infrastructure that includes seven hospitals, seven health offices, 46 dental clinics, and over 160 various other community and village clinics.

Enhancing Operational Efficiency with FlipTouch

To complement their commitment to healthcare excellence, JKNNS has embraced digital transformation through the installation of the Arvia FlipTouch at Pejabat Pergigian Daerah Jempol. The FlipTouch is a premium interactive touchscreen device designed for multifunctional use in professional environments. Its integration enables more dynamic and collaborative staff interactions, especially within the Dental Health Division and administrative meetings. The FlipTouch’s capabilities are diverse:

• Multi-touch Interface: Supports simultaneous input from multiple users, making it ideal for group discussions.
• HD Display: Offers clear visuals for presentations, planning documents, and training material.
• Built-in Apps: Comes equipped with whiteboarding, annotation, and casting features for real-time interaction.

Empowering Communication and Staff Engagement

Pejabat Pergigian Daerah Jempol leverages the FlipTouch for both routine operations and strategic planning. Whether conducting training sessions, departmental briefings, or collaborative workshops, the FlipTouch ensures clear communication and active participation. It eliminates the need for printed materials and static displays, embracing a more sustainable, interactive, and engaging approach. The FlipTouch’s mobility and intuitive interface have proven invaluable during multi-departmental meetings, allowing team leads to visualize project timelines, edit plans live on screen, and annotate clinical data during presentations. Its adoption marks a cultural shift toward more transparent and agile management practices within the public sector.

Smart Investment in Digital Tools for Health

The decision to deploy Arvia FlipTouch also reflects JKNNS’s broader commitment to leveraging smart solutions in pursuit of operational excellence. This initiative aligns with national goals to digitize public services, especially in essential sectors such as healthcare. The device supports hybrid meeting environments, connecting staff from rural clinics to state-level offices via remote video conferencing, screen sharing, and real-time updates. For the HR and training teams at Pejabat Pergigian Daerah Jempol, the FlipTouch facilitates onboarding, continuous education, and departmental evaluations—all of which contribute to better service delivery and upskilled personnel.

A Step Forward in Smart Healthcare Administration

With the integration of the FlipTouch, Pejabat Pergigian Daerah Jempol is redefining how public health offices engage, plan, and train. The initiative represents a long-term investment in technology that drives efficiency, improves communication, and ensures the best outcomes for internal operations and public-facing services. Through partnerships with forward-thinking organizations like Arvia Solutions and system integrators such as Rania Rania Resources, Jabatan Kesihatan Negeri Negeri Sembilan sets a high standard for digital transformation within Malaysia’s healthcare sector.