Empowering Digital Collaboration at JPBD Johor with FlipTouch

Jabatan Perancangan Bandar dan Desa Johor (JPBD Johor), located in Iskandar Puteri, Johor Bahru, has taken a significant step in upgrading its digital workspace with the integration of the Arvia FlipTouch solution. Israk Solutions Sdn Bhd proudly delivered and installed this interactive display as part of its ongoing mission to drive digital transformation within public sector organizations across Malaysia.

Overview of the Project Scope

The centerpiece of this project is the Arvia FlipTouch, an interactive display designed to enhance team-based communication and project discussions. Its intuitive design and high-resolution touchscreen offer a user-friendly experience that supports dynamic presentations, collaborative planning sessions, and efficient digital documentation. Tailored for use in departments that value real-time engagement and data visualization, the FlipTouch empowers JPBD Johor with a modern tool for strategic planning, data analysis, and interactive workshops.

Customized Installation Tailored to JPBD Johor

The project was executed with a personalized approach, tailored to the client’s preferences and technical environment. Israk Solutions worked closely with Arena Stabil Sdn Bhd, a trusted Johor Bahru-based system integrator, to coordinate logistics and ensure the installation process aligned with JPBD Johor’s internal standards. Led by Akmal from JPBD Johor and Azim from Arena Stabil, the collaboration ensured excellent communication and execution. During the setup, Israk Solutions made specific customizations—including changing the rear cover of the device and conducting a firmware flush to prevent potential system instability—based on field-tested improvements from previous installations at KPTM HQ, Fajar Hitech, and Plan Perak.

Training for Confident and Effective Use

To maximize the value of the FlipTouch, Israk Solutions conducted in-depth, on-site training for JPBD Johor’s staff. These sessions focused on:

• Interactive writing and drawing tools
• Screen navigation and interface customization
• Content sharing and file management
• Maintenance tips and troubleshooting techniques

Users engaged directly with the display in real-world scenarios, gaining hands-on experience in operating the unit and integrating it into their daily workflows. The interactive format allowed team members to build confidence while exploring the FlipTouch’s capabilities.

Streamlined Logistics and Compliance

Efficient logistics management was central to the project’s success. Arena Stabil Sdn Bhd coordinated with Israk Solutions to ensure the safe and timely delivery of the FlipTouch unit. The setup included secure cable routing and protective casing for overhead wires, preserving both functionality and aesthetics within JPBD Johor’s workspace. The payment structure was agreed upon prior to the project’s start, with full payment collected before delivery—a standard protocol in government procurement. The team maintained consistent communication with JPBD Johor to provide updates on every phase, from shipment tracking to post-installation reviews.

Strengthening the Digital Future of Public Sector Offices

This successful FlipTouch deployment represents another important milestone in Israk Solutions’ dedication to helping Malaysian government departments embrace cutting-edge technologies. For JPBD Johor, the upgrade signals a clear move toward more interactive, efficient, and technology-driven operations. The FlipTouch display now supports:

• Enhanced planning sessions
• Real-time data visualization
• Engaging internal and external presentations
• More productive staff meetings and collaborations

Looking Ahead: Continued Support and Innovation

Following the installation, Israk Solutions committed to long-term support for JPBD Johor, ensuring that any technical needs or updates are swiftly addressed. With a strong presence in Johor and a growing list of satisfied government clients, the company remains at the forefront of Malaysia’s public-sector tech transformation.