Touchscreen Kiosk Floor Stand for Kementerian Perumahan dan Kerajaan Tempatan (KPKT)

Touchscreen Kiosk Floor Stand

Overview of KPKT

Kementerian Perumahan dan Kerajaan Tempatan (KPKT), also known as the Ministry of Housing and Local Government, plays an essential role in shaping a better quality of life for all Malaysians. The ministry focuses on three core pillars: the development of affordable housing, the implementation of sustainable municipal services, and the provision of effective fire and rescue operations. Through these pillars, KPKT ensures the well-being of communities while promoting inclusive growth and shared prosperity across the nation.

One of KPKT’s main responsibilities is to ensure that deserving citizens, particularly the B40 and underprivileged groups, have access to quality and affordable housing. The ministry oversees housing development policies, regulates private and stratified housing schemes, and provides solutions for housing-related disputes. KPKT also collaborates with local governments to improve solid waste management, enhance public cleanliness, modernize infrastructure, and strengthen public amenities.

KPKT continuously strives to transform local governance with innovation and efficiency, supporting smart city initiatives and encouraging digital transformation across its services. Its goal is to make urban living more inclusive, resilient, and future-ready for all Malaysians.

Project Background

In line with KPKT’s commitment to modernization and digitalization, the ministry initiated a project to enhance public service delivery and improve information dissemination through the use of interactive technology. To meet this objective, Israk Solutions was appointed to supply and commission advanced touchscreen kiosks within the ministry’s premises.

The aim was to implement a user-friendly and accessible solution that enables the public to interact with the ministry’s services without requiring face-to-face assistance. This project is part of KPKT’s broader digital strategy to create more efficient, accessible, and citizen-centric government services.

By deploying these kiosks, KPKT is able to streamline its communication with the public, reduce congestion at service counters, and deliver information in real-time – all while reinforcing its image as a modern and forward-thinking government institution.

Solution Provided

Arvia Solutions provided and commissioned the Floor Standing Touch Kiosk FLR103, a sleek and durable 55-inch interactive touchscreen display. The FLR103 model is designed for public environments, with its floor-standing vertical form making it ideal for high-traffic areas such as reception lobbies, information counters, and hallways.

The kiosk is built with a high-resolution screen and a highly responsive touch interface that supports intuitive navigation. It is designed to showcase a wide range of multimedia content including announcements, ministry services, guidelines, and video materials, making it a versatile information hub for visitors and citizens alike.

To further enhance the solution, the kiosks are integrated with CDMS (Centralized Digital Management System) – a powerful digital signage software developed by Arvia Solutions. CDMS allows centralized control over all kiosks, enabling KPKT to schedule, manage, and update content remotely. Whether it’s a public announcement, service notice, or emergency alert, CDMS ensures that KPKT can deliver timely and consistent information across all touchpoints.

Benefits and Impact

The introduction of touchscreen kiosks powered by CDMS has delivered a wide range of benefits for KPKT and the public it serves:

• Enhanced Accessibility: Citizens can conveniently access key information and services without needing staff assistance.

• Improved Public Engagement: Interactive content delivery encourages greater engagement from users.

• Operational Efficiency: Reduces physical queuing and staff workload, allowing human resources to focus on more critical tasks.

• Cost Reduction: Lowers printing and distribution costs for informational materials.

• Real-Time Communication: Enables the ministry to quickly publish and update content across all kiosks.

• Professional Image: Reflects the ministry’s commitment to embracing technology for better public service.

Conclusion

This project reflects KPKT’s progressive approach to digitalization and Arvia Solutions’ ability to deliver reliable, high-impact technology solutions. The deployment of the FLR103 55-inch Touchscreen Kiosks and CDMS software has transformed how the ministry communicates with the public – creating a modern, interactive, and accessible environment.

Arvia Solutions remains committed to supporting government and corporate clients in their digital transformation journeys, offering innovative touchscreen solutions and smart technologies that enhance operational effectiveness and public engagement.