Touchscreen Kiosk Floor Stand for Lembaga Zakat Negeri Kedah Darul Aman

About the Client

Touchscreen Kiosk solutions are revolutionizing the way organizations deliver services and interact with the public. In this project, Arvia Solutions successfully delivered and commissioned a 55-inch Floor Standing Touchscreen Kiosk (model FLR103) for Lembaga Zakat Negeri Kedah Darul Aman (LZNK), a key state agency responsible for zakat collection and distribution in Kedah, Malaysia.

LZNK’s mission is to ensure efficient, transparent, and impactful distribution of zakat funds to the asnaf (eligible groups). As part of their digital transformation efforts, they sought to enhance public access to zakat-related services through modern, user-friendly self-service technology.

Lembaga Zakat Negeri Kedah Darul Aman (LZNK) is a prominent state government agency entrusted with the vital responsibility of managing the collection and distribution of zakat across the state of Kedah, Malaysia. Operating under Islamic principles, the agency ensures that zakat—an obligatory form of almsgiving in Islam—is collected in a transparent, ethical, and efficient manner from eligible contributors and fairly distributed to qualified recipients, known as asnaf.

LZNK’s vision is to elevate the socio-economic status of the asnaf community by utilizing zakat funds strategically to support welfare programs, development initiatives, and poverty eradication efforts. With the growing need to streamline their operations and serve a larger audience effectively, LZNK has embraced digital transformation as a key component of their service excellence strategy. The agency continues to explore and implement modern technologies to enhance its outreach and operational efficiency.

Project Background

As part of its strategic digitalization roadmap, LZNK identified the need to improve public access to zakat-related information and services at its physical locations. The primary objective was to offer a more modern, user-centric, and interactive experience for visitors—especially those seeking information, guidance, or services related to zakat contributions, applications, and eligibility.

To bring this vision to life, LZNK partnered with Arvia Solutions, a trusted provider of digital display and smart technology systems. Arvia was commissioned to supply and commission an advanced touchscreen kiosk system that would serve as a self-service digital terminal for public use. After an in-depth assessment of the operational environment and end-user needs, the FLR103 55-inch Floor Standing Touch Kiosk was selected as the ideal solution due to its high-performance features, modern design, and ease of use.

Scope of Work

The project scope covered the complete delivery, setup, and commissioning of one unit of the FLR103 55” vertical touchscreen kiosk. Arvia Solutions managed the project from end to end, ensuring that the implementation met all technical requirements and adhered to LZNK’s branding and service standards.

Key deliverables included:

• Hardware Supply: One unit of the FLR103 model, featuring a large 55-inch Full HD screen and responsive capacitive touchscreen technology.

• Installation & Setup: Our certified technical team handled the professional installation, ensuring optimal kiosk placement, connectivity, and aesthetics.

• System Configuration & Commissioning: The system was configured to support LZNK’s software environment and services, followed by full testing to ensure operational readiness.

• Training & Handover: A detailed operational briefing was provided to LZNK staff, including guidance on usage, minor troubleshooting, and ongoing maintenance. Full documentation support was also included.

Product Highlight – FLR103-55” Floor Standing Kiosk

The FLR103 is a high-performance, floor-standing touchscreen kiosk engineered for high-traffic public environments. Its standout features include:

• Large 55-inch Full HD Display: Ideal for clear, immersive visual presentations, videos, and service menus.

• Responsive Capacitive Touchscreen: Ensures accurate and smooth interaction for users of all ages.

• Professional, Modern Aesthetic: Blends seamlessly into government, corporate, or institutional settings.

• Customizable Interface: Adaptable for various use cases, such as information directories, form submissions, and registration portals.

• Sturdy & Stable Construction: Built for long-term, 24/7 public usage with minimal maintenance.

This model is perfectly suited for self-service applications, promoting digital engagement and reducing dependency on front-desk personnel.

Outcome and Impact

The implementation of the FLR103 kiosk at LZNK has significantly improved visitor experience by offering instant access to zakat services and information. Users can now navigate through available services, watch educational content, or check eligibility with ease—without waiting in long queues. This has enhanced service efficiency and minimized manual processes.

Additionally, the kiosk plays a crucial role in reinforcing LZNK’s commitment to innovation and digital advancement. It supports staff by taking over repetitive inquiries, freeing them to focus on more critical, human-centric tasks that require attention and care.

Conclusion

Arvia Solutions is honored to contribute to Lembaga Zakat Negeri Kedah Darul Aman’s digital journey. By providing a modern, interactive, and efficient touchscreen kiosk solution, we are helping LZNK deliver better public service and outreach. This project exemplifies our shared dedication to improving lives through innovative technology, and we look forward to supporting more institutions in their transformation efforts.