Touchscreen Solutions for Klinik Kesihatan Batu Berendam, Melaka
Client: Klinik Kesihatan Batu Berendam, Melaka
Project Scope: Supply and Commissioning of Touchscreen Kiosk (Vertical)
Item Supplied: Floor Standing Touch Kiosk FLR103 – 43-inch with Digital Signage Software (CDMS)
Project Overview
Klinik Kesihatan Batu Berendam is a vital part of Malaysia’s public healthcare ecosystem, strategically located in Melaka to serve the local population with quality and accessible healthcare. As part of the country’s initiative to improve public health services, this clinic provides essential outpatient care, in addition to managing chronic diseases such as diabetes, hypertension, and other non-communicable illnesses that are increasingly common in today’s society.
These clinics are established in selected areas across the nation to ensure every Malaysian has access to affordable healthcare services. They are often the first point of contact for the public, serving a wide demographic from young children to the elderly. Therefore, upgrading the clinic’s infrastructure and embracing digital technologies has become a critical step in meeting the evolving needs of the public.
In line with the Ministry of Health’s vision for digitalization, Klinik Kesihatan Batu Berendam embarked on a project to modernize their information and service delivery methods. The adoption of interactive touchscreen kiosk technology is part of this effort, aimed at improving patient engagement, streamlining service delivery, and enhancing the overall healthcare experience within the facility.
About the Solution Provided
To support this initiative, our team delivered and commissioned a 43-inch Floor Standing Touchscreen Kiosk (Model FLR103), complete with CDMS (Centralized Digital Management System) software. The kiosk was designed to operate as a self-service information center, allowing patients and visitors to access important announcements and health-related content quickly and independently.
The CDMS digital signage platform empowers the clinic to manage and broadcast a variety of informative and educational content, including:
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Health awareness campaigns and video materials
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Clinic operating hours and real-time service updates
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Doctor availability and consultation schedules
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Tips on managing lifestyle diseases such as diabetes and high blood pressure
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Safety reminders, COVID-19 protocols, and emergency contact information
This modern solution replaces traditional bulletin boards, offering a visually engaging and dynamic display that captures attention while ensuring patients receive accurate, up-to-date information.
Key Benefits and Features
1. Enhanced Patient Communication
The digital signage system provides a new level of engagement by enabling the clinic to deliver targeted messages and timely updates to patients. Information can be updated instantly, reducing reliance on static posters and printed notices.
2. Reduced Front Desk Congestion
The interactive kiosk allows patients to obtain necessary information on their own, minimizing unnecessary queues at the reception counter. This helps staff focus on more critical tasks and improves overall operational efficiency.
3. Easy-to-Use Interface
Designed with healthcare users in mind, the 43-inch touchscreen is responsive, intuitive, and suitable for users of all ages, including senior citizens. Its simple layout ensures that patients can interact with the device confidently and comfortably.
4. Centralized Content Management
Using CDMS, clinic administrators can easily manage and schedule digital content remotely. This centralized approach ensures consistent messaging, simplifies updates, and allows for quick adjustments to content as needed.
5. Supporting Malaysia’s Digital Health Goals
This deployment aligns with the national agenda to embrace smart healthcare technologies and improve service delivery through digital tools. It is a step forward in building a future-ready public health system.
Conclusion
The integration of the Floor Standing Touchscreen Kiosk at Klinik Kesihatan Batu Berendam marks a significant milestone in their journey toward digital transformation. By incorporating interactive technology, the clinic enhances service quality, improves the patient experience, and promotes health education in a more impactful and efficient manner.
We are proud to be part of this progressive initiative, providing a solution that reflects innovation, functionality, and a strong commitment to public health. This project underscores our dedication to delivering customized touchscreen and digital signage solutions that meet the unique demands of the healthcare industry in Malaysia.
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About Our Solution
About Our Solution
To support Klinik Kesihatan Batu Berendam in enhancing patient service efficiency and information dissemination, we supplied and commissioned a 43-inch Floor Standing Touch Kiosk (Model: FLR103). This interactive touchscreen solution is equipped with CDMS digital signage software, enabling the clinic to display important health information, announcements, and service updates in real-time.
The vertical kiosk offers a user-friendly interface that helps patients navigate clinic services, check health education content, and access digital information without requiring assistance. Strategically installed in high-traffic areas, the solution aims to reduce counter congestion and improve patient engagement while promoting a modern, tech-enabled healthcare environment.
This initiative aligns with the government’s digital health transformation plan and ensures Klinik Kesihatan Batu Berendam continues to serve the community efficiently and professionally.